GET IN TOUCH

Arlington, Texas 76002

(817) 962-3023

Owner

stephanies@stephanieshomemadeco.com

Client Representative/Marketing audria@stephanieshomemadeco.com

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SHIPPING & RETURNS

Shipping Policy

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

 

Most orders have an estimated delivery of 7-14 days.

From Arlington, TX

Orders

FREE SHIPPING on all orders over $125

FLAT RATE SHIPPING $8.95 on all orders under $125


Return & Exchange Policy

I don't accept returns or cancellations

But please contact me if you have any problems with your order.

 

I gladly accept exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: custom or personalized orders such as the bath caddy, lip balms, body butters, lotion bars, sugar scrubs, bath salts & bath tea, bubble bath /body wash, hand and body cream, facial wash or moisturizers due to health/hygiene reasons.

Please contact us if you receive damaged items or believe your item has been lost in the mail. We will work with you to resolve any shipping issues. However, please keep in mind that once we ship the item, it is out of our control as to how long it takes to arrive. Tracking numbers are provided as a courtesy. Full refunds for lost or missing shipments cannot be made.

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